- Q: Do you accept OEM service?
A: Yes, Top-willing supply OEM service: Customized size monitor, customized package, customized manual.
2. Q: What is the delivery time for OEM/ODM order?
A: 9-15 working days after all order details confirmed.
3. Q: How could I get samples?
A: Due to most of our products are high value products, free samples is not available in Top-willing. If you need to order sample for checking-up, we’d like to ask you to pay for the samples and shipping fee, and the samples will be sent to you after receipt of payment.
4. Q: What kind of shipping way?
A: DHL/FedEx/UPS/EMS is accepted. It is better that if you have your own freight agency.
5. Q: What’s your usual payment terms for order?
A: T/T, Bank transfer, West Union, Money Gram, Paypal etc.